Payment and Delivery

Discreet shipping - Privacy assured - Afterpay

 

Payment & Billing

All prices are in AUD (Australian Dollars)

Customers will be billed by Abbey & James.

Pay with Afterpay and PayPal.

 

Free Shipping

Abbey & James provide free standard shipping within Australia for all orders over $100.

All orders under $100 will be charged according to the carrier's rates which are provided during purchase and determined by location.

Express Shipping

Abbey & James provide free express shipping within Australia for all orders over $200.

 

Reliable Delivery Service

Shipping is handled by AusPost and Fastway who will ensure items are delivered as quickly as possible.

We endeavour to dispatch all orders within one (1) business day. Orders are usually collected by couriers on the next business day. Orders submitted before 9am are usually sent on the same day.

 

Tracking

Once dispatched, you will be notified by email and a tracking number will be supplied.

Delivery time and options are listed during the purchase process.

 

Delivery options

Customers may select Authority to Leave or Signature on Delivery when purchasing. Instructions for the courier may also be left.

Authority to Leave is at consumer's risk in line with courier terms and conditions.

 

Courier fulfillment

Once an order has been dispatched by Abbey & James the order is considered fullfilled. Abbey & James takes no financial responsibility for changes to customer address, Customer at Fault disputes with couriers or issues arising from Authority to Leave.

Abbey & James will assist customers liaising with AusPost and Fastway and provide like-for-like solutions in the event of Courier at Fault scenarios.

AusPost or Fastway maintain the right to declare "at-fault".

 

International Shipping

Abbey & James do not currrently ship outside Australia. 

Send us an email and let us know if you'd like us to ship to you.

All prices are in AUD (Australian Dollar)